ONLINE STORE SHIPPING
Shipping is $12.00 for orders under $75.00.
For orders $75.00 and up, shipping is free.
We typically ship 1 - 3 business days after an online order is placed. Delivery timelines vary. For reference, we mail all orders via Ground shipping from San Francisco proper.
WHOLESALE SHIPPING
Shipping options, rates, and delivery timelines vary. If your business is in…
San Francisco
→ we hand deliver all orders for free
The Bay Area
→ we can hand deliver your order for $12.00 or ship it for variable rates
The Lower 48
→ we ship all orders for variable rates
We typically hand deliver in SF or ship 1 - 3 business days after an order is placed.
However, we only hand deliver in the Bay Area every other week. Specifically, in…
The East Bay, Peninsula, and South Bay
→ we hand deliver orders on Thursdays or Fridays of the 1st and 3rd weeks of the month
The North Bay
→ we hand deliver orders on Thursdays or Fridays of the 2nd and 4th weeks of the month
If you decide to ship your order, you can choose between FedEx Ground, UPS Ground, or USPS Ground Advantage. We encourage you to choose the carrier that most reliably delivers to your store or restaurant.
SHIPPING QUESTIONS
For questions about an online store order or a wholesale order, contact us here or email us directly at orders@orofish.com 🐟
For our online store Return Policy, read the deets here. Long story short, we don't offer returns or refunds, but happily do exchanges.
For more info about setting up a wholesale account, check us out here.